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Comfort Club Membership Advocate
Southern Home Services
Sell Home Comfort Club service agreements to homeowners via calls and emails.
8d ago
$20
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Maitland, FL
Field
Company Size
1,000 Employees
Service Specialisms
Air conditioning installation & repairs
Heating installation & repairs
Indoor air quality services
Plumbing repairs
Electrical repairs
Generator installation & repair
Smart home automation
Sector Specialisms
Residential HVAC
Commercial HVAC
Multifamily HVAC
Air Conditioning
Heating
Plumbing
Electrical
Utilities
Role
What you would be doing
customer service
campaign development
crm management
outbound outreach
consultative selling
market research
- Listen attentively to customer needs and concerns, addressing any questions or objections with empathy and professionalism.
- Collaborate the department lead to develop targeted campaigns and strategies for lead generation and conversion.
- Maintain accurate records of customer interactions and sales activities in our CRM system.
- Proactively reach out to homeowners via phone, email, and other communication channels to introduce them to our Home Comfort Club service agreements.
- Utilize persuasive selling techniques to encourage customers to enroll in our Comfort Club Service Agreement, emphasizing the long-term cost savings and peace of mind it provides.
- Stay updated on industry trends, competitor offerings, and product enhancements to effectively position our services in the market.
What you bring
crm
microsoft office
high school
negotiation
communication
inside sales
- Ability to work independently and manage time effectively in a dynamic sales environment.
- Proficiency in CRM software and Microsoft Office suite.
- Strong negotiation and closing skills, with a focus on delivering exceptional customer service.
- Calling two weeks before memberships expire.
- High school diploma or equivalent; additional education or training in sales and marketing is a plus.
- Proven track record of success in inside sales or telemarketing roles, preferably in the home services industry.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers over the phone.
- Positive and collaborative work environment with a focus on teamwork and employee recognition.
- Opportunity for career advancement and professional growth within a rapidly expanding company.
- Competitive base salary plus commission structure.
- Health insurance, retirement savings plan, and other benefits package options available.
- Comprehensive training and ongoing support to help you succeed in your role.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded in 2016
Year Established
The company began as a focused HVAC provider in Maitland, Florida.
$750M Revenue
Annual Revenue
The company reached approximately $750 million in annual revenue by early 2025.
- Grew rapidly via acquisitions—expanding services into plumbing, electrical and generators under 'One Call. One Company.'
- Operates multiple regional brands, serving both homeowners and light‑commercial clients across a dozen states.
- Specializing in HVAC repair, installation, ductless systems, generators, plumbing and electrical work.
- Noteworthy for preserving acquired brands’ identities while integrating support and resources.
- Typical projects include emergency AC repairs, new central cooling installations, and indoor air‑quality upgrades.
- Continues aggressive expansion through partnerships and acquisitions in markets like Alabama and Maryland.
- Customer Focused - We strive to deliver unparalleled service that exceeds customer expectations.
- Integrity - We operate with honesty, transparency, and reliability in every interaction.
- Excellence - We are committed to achieving the highest standards in every aspect of our business.
- Innovation - We embrace new ideas and technology to improve our services and operations.
- Teamwork - We foster a collaborative environment to achieve shared success.
- Safety - We prioritize the safety and well-being of our employees and customers.
Net Zero by 2030
Emissions Target
Target for achieving net zero emissions, demonstrating commitment to reducing environmental impact.
- Committed to reducing environmental impact and promoting sustainable practices.
- Focusing on energy-efficient solutions for clients to reduce carbon footprints.
- Implementing eco-friendly technologies in operations, such as energy-efficient HVAC systems.
- maintains a strong focus on providing equal opportunities for all employees
- has implemented initiatives to support a diverse and inclusive workforce
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