Leasing Consultant, Residential

Overview

Leads leasing, resident relations, and occupancy goals for a residential community.

Key Responsibilities

• lease renewal
• file management
• application processing
• property inspection
• reporting
• policy compliance

Tasks

-Oversee Lease Renewal Program to optimize lease renewals. -Maintain Resident Files with current information properly filed per company policy at all times. -Complete paperwork accurately and timely. -Relay incoming calls to appropriate point of contacts. -Plan and oversee resident activities with the Property Manager. -Implement and enforce all policies and procedures as outlined in the company policy and procedures Manuals. -Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing. -Process Leasing Applications and in accordance with the companies P & P Manual guidelines. -Inspect all models and market readies prior to showing in order to ensure their quality appearance. -Greet prospective residents and professionally present the features and benefits of the property. -Inspect the property on a regular basis reporting any deficiencies to the Property Manager. -Maintain active guest cards and continue to work them until the prospect has chosen their home. -Assist the Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys. -Work a varied schedule including weekends and holidays as required.

Requirements

• property management
• bachelor's
• microsoft office
• yardi
• bilingual
• customer service

What You Bring

-Prior leasing and/or property management experience preferred. -Understanding of local competition, maintain a pulse on market trends and offerings. -Excellent attendance is a requirement of the position. -Bachelor’s degree preferred. -Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts. Job may be sedentary at times . -Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations. -Bi-lingual abilities (written and verbal) may be required based on specific needs of property. -Proficiency in Microsoft Office Suite including Word, Excel & Outlook. -Exhibit excellent level of customer service. -Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®

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Benefits

-Health Insurance -401(k) Plan with Employer Match -Health Savings Account (HSA) & Flexible Spending Plans (FSA) -Offer a professional and friendly, atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them. -Life & Disability Insurance -Matching Gift Program -Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance -Dental Insurance -Parental Leave -Tuition Assistance -Vision Insurance -Holidays, Vacation & Sick Time

About The Rmr Group

-Specializes in managing and investing in real estate properties. -Primarily focuses on commercial assets including office buildings, retail spaces, and residential properties. -Partners with institutional investors to deliver value through strategic acquisitions and management. -Known for repositioning and revitalizing underperforming assets to maximize long-term returns. -Has a strong reputation with deep industry expertise and long-standing relationships with tenants and investors. -Achievements include successful large-scale, mixed-use developments in major metropolitan areas.

Sector Specialisms