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IT Support Specialist
Sulzer
Provide Tier 1/2 IT support, system admin, networking, and project assistance across sites.
8d ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Easley, SC
Office Full-Time
Company Size
18,000 Employees
Service Specialisms
Engineering
Consulting
Technical Services
Design
Project Management
Construction
Sector Specialisms
Energy
Chemical Processing
Pulp and Paper
Sugar, Starch and Sweeteners
Oil and Gas
Power Generation
Mining
Water Management
Role
What you would be doing
server admin
lan/wan
desktop support
patch management
hyper‑v
ticket management
- Maintain network documentation and dashboards for proactive monitoring.
- Coordinate with vendors and consultants for hardware/software procurement and support.
- Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices.
- Monitor and apply security updates, antivirus, and system patches.
- Troubleshoot and resolve network issues, including VPN and wireless connectivity.
- Manage virtualization platforms (Hyper-V), backups, and disaster recovery procedures.
- Build and configure PCs and laptops per standard configurations.
- Assist with IT project planning, budgeting, and implementation.
- Handle warranty claims and ensure compliance with purchasing policies.
- Support local applications and user access control.
- Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy.
- Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls.
- Propose and implement improvements in IT processes and infrastructure.
- Document solutions and contribute to knowledge base articles.
- Use ServiceNow to manage and resolve help desk tickets.
What you bring
windows
cisco
itil
servicenow
intune
bachelor’s
- Ability to lift up to 50 lbs and perform physical tasks such as crawling under desks or climbing ladders.
- 5+ years of experience in IT support and systems administration.
- Strong knowledge of Windows OS, Microsoft Office Suite, and server technologies.
- Strong analytical, troubleshooting, and problem-solving skills.
- Experience with backup systems, storage solutions, and virtualization.
- Excellent verbal and written communication.
- Occasional travel to remote sites and between local offices (up to 20%).
- Bachelor’s degree in Computer Science or related field, or equivalent experience.
- Ability to explain technical concepts to non-technical users.
- Proficiency in Cisco networking, including routers, switches, and wireless controllers.
- Familiarity with ITIL practices and ServiceNow or similar ticketing systems.
- Experience with Intune/SCCM is a plus.
- Experience in a multi-site, enterprise IT environment preferred.
- Experience with Microsoft Defender for Endpoint is a plus.
- Good intercultural awareness and adaptability.
- 12 Company Paid Holidays per year
- Full Medical, Dental, and Vision benefits
- Company Paid Short Term and Long Term Disability, Company Paid Life Insurance
- Competitive Paid Time Off (3 weeks to start)
- Annual Bonus Program
- Company Paid Retirement Security Contributions following 1 year of employment
- 6% 401K or Roth Company Match with Immediate Vesting
- Tuition Reimbursement/Educational Assistance
- Quarterly Gym Reimbursement
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
Founded in 1834
Year Established
Originated as a global leader in fluid handling solutions.
1850 Innovation Begins
Invention of Steam Pumps
Pioneered industrial applications with steam pumps.
80 Global Markets
Markets Served
Partners with industries worldwide for essential infrastructure.
15,000 Employees Worldwide
Global Workforce
Builds solutions with a dedicated team spanning regions.
- Sulzer leads in manufacturing pumps, turbines, and related services with a rich history of innovation.
- The company serves multiple sectors, including energy, water, industrial, and utilities, offering cutting-edge technologies.
- Sulzer's engineering expertise has driven successful projects across the world, from energy plants to water treatment facilities.
- Known for their commitment to high-quality standards, Sulzer’s solutions help businesses maintain operational efficiency and sustainability.
- The company has expanded its reach through strategic acquisitions, becoming a key player in industrial services worldwide.
- Sulzer’s ability to provide tailored, scalable solutions has made them a preferred partner for complex projects.
- From refining oil to improving water management, Sulzer is instrumental in improving essential infrastructure worldwide.
- Trust
- Responsibility
- Respect
- Enthusiasm
- Passion for what we do
- Pleasure at work
- Courage (“Imagine if?”)
- Engagement (full commitment to customers)
- Balance (informed decisions based on experience and wisdom)
- Customer partnership
- Operational excellence
- Committed people
99% of Carbon Footprint
From Use-Phase of Products
Approximately 99% of the company's carbon footprint stems from the use phase of its sold products.
30% Reduction Target
Scope 1 and 2 Emissions by 2030
Aims to reduce Scope 1 and 2 emissions by 30% by 2030 compared to 2024 levels.
Top 15% Globally
Ecovadis Silver Medal
Received the Ecovadis Silver medal, placing the company in the top 15% globally in 2024.
18.4 Risk Score
Morningstar Sustainalytics
Achieved a Low ESG risk rating with a score of 18.4 in 2024, according to Morningstar Sustainalytics.
- Member of United Nations Global Compact
- Carbon neutrality target for selected Scope 3 categories by 2050
- Developed solutions in biopolymers, biofuels, carbon capture, biodegradable bioplastics, and renewable energy projects
2019
Scholarship Launched
The Sulzer Scholarship for Women in Science and Engineering was established to support women in STEM fields, aiming to promote gender equality and diversity in these areas.
9 Countries
Top Employer Certification
The company has achieved Top Employer certification in nine different countries, recognizing its commitment to creating a diverse and inclusive workplace.
- Diversity defined as interaction of different ways of thinking, skills and experiences; open cooperation and equal rights regardless of sexual orientation, religious and cultural background, gender identity
- Holistic approach to integration/inclusion of people with disabilities
- Voice of Sulzer employee survey since 2018 to drive continuous improvement and open dialogue
- Committed people” values include healthy, energized, inclusive workplace
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