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Assistant Community Manager (Palo Alto Gardens)
Midpen Housing Corporation
Assist with lease agreements, rent collection, inspections, and resident services.
6d ago
$20 - $24
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Palo Alto, CA
Onsite
Company Size
500 Employees
Service Specialisms
Housing Development
Construction Management
Site Planning & Design
Entitlements
Community Outreach
Site Acquisition
Financing
Property Management
Sector Specialisms
Residential
Senior Housing
Supportive Housing
Farm Worker Housing
Transit-oriented development
Mixed-use development
Historic preservation and rehabilitation
Community-based partnerships
Role
What you would be doing
lease processing
maintenance coordination
compliance reviews
emergency communication
turnover management
rent collection
- Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list
- Constantly perform desk-based computer tasks, frequently sitting
- Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner
- Assists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviews
- Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings
- Issues notices, schedules vacancies, prepares, and monitors turnover forms
- Supports working relationships with local law enforcement and emergency agencies
- Maintains resident and property files without compromising confidential information
- Inspects property and identifies maintenance and security issues
- Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits
What you bring
ms office
realpage
bilingual spanish
high school
customer service
driver's license
- Must be well organized and detail-oriented
- Ability to work independently with minimal supervision in a team-based environment
- Possess strong verbal and written communication skills
- Must possess a valid California Driver's License, proof of current auto insurance, and reliable transportation
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
- Strong customer service with the ability to achieve measurable results
- Rarely twist/bend/stoop/squat, kneel/crawl
- Proficiency using MS Office and/or RealPage software system
- Bilingual in English and Spanish required
- High School diploma or GED and one year of residential property management, customer service or administrative experience, or an equivalent combination of education and relevant experience
- Dental, Vision, Life & Disability Insurance
- Paid Time Off
- Health Insurance
- EAP Program
- Company Holidays
- 403(b) Retirement Investment
- Paid Parental Leave
- Employee Education Reimbursement Program
- Wellness Days
- FSA for Childcare, Medical, and Commuter Benefits
- Pet Insurance
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1970
Year Founded
The company has been dedicated to affordable housing solutions for over five decades.
100+
Affordable Communities
Delivers impactful projects focused on affordability and sustainability across urban, suburban, and rural settings.
- Creates vibrant, affordable communities across California with a focus on sustainability.
- Collaborates with local governments, financial institutions, and community partners.
- Develops mixed-use, multi-family projects offering community spaces and essential services.
- Known for innovative green building practices and overcoming regulatory challenges.
- Integrity: We provide accurate, transparent and timely information, manage our company resources responsibly, and conduct all parts of our business ethically, honestly and fairly in an environment where authenticity is welcomed and affirmed.
- Collaboration: We work as a team that actively participates in open communication. We seek out, honor, listen to, and include a broad range of opinions, ideas and skill sets to achieve common goals.
- Accountability: We follow through in a timely manner on the commitments we make to one another, our partners, our residents and our communities. We take responsibility for – and learn from – our actions.
- Respect: We treat our employees, residents, vendors, partners, investors and the communities in which we work with dignity and compassion. We welcome a broad range of backgrounds, experiences, and perspectives, and we recognize and value the unique contributions that everyone makes in all areas of our work.
- Excellence: We strive for quality and professionalism and provide every individual with opportunities for success. We create an environment of belonging where we encourage learning and understanding, value input, inspire extraordinary work, and recognize results.
Zero Operating Emissions
All-Electric Showcase
Edwina Benner Plaza achieved zero operating emissions through rooftop solar, renewable energy sourcing, and electric heating systems.
50% Rooftop Solar
Net-Zero Energy/Carbon
Sunnyvale Edwina Benner Plaza uses rooftop solar to cover half its energy needs, complemented by efficient heating systems.
33.5% Energy Code Exceedance
LEED Platinum Achievement
Sequoia Belle Haven's redesign significantly exceeded California's energy standards with advanced energy-efficient features.
3,000 Sustainable Homes
Five-Year Goal
Strategic plan aims to build 3,000 environmentally sustainable homes by 2025.
- All new construction incorporates environmentally-friendly design and materials that exceed California’s energy codes.
- Drought-resistant landscaping and continual investment in energy-efficient upgrades and renovations across existing properties.
- Multiple communities have LEED and GreenPoint Rated certifications: Station Center (LEED Platinum), Sequoia Belle Haven (LEED Platinum), Main Street Village (GreenPoint 212+), Kottinger Gardens (LEED award), Half Moon Village (Sustainable San Mateo Award), Edwina Benner Plaza (All-Electric Showcase).
- Sequoia Belle Haven redevelopment employs photovoltaic panels, high-efficiency windows, solar hot water, Energy Star appliances, and drought-tolerant landscaping.
- Secured $40.9M from California’s Affordable Housing & Sustainable Communities programs for transit-oriented projects reducing greenhouse gases.
10% More Likely
Staff Engagement
Staff participating in DEIB activities are more likely to rate the organization as a great place to work.
- Vision: integrate Diversity, Equity, Inclusion and Belonging into every area of the organization—within our communities, in our offices, and everywhere in between.
- Approach: seek out and address inequities, work with community partners and foster a culture prioritizing inclusion and belonging.
- DEIB Strategic Framework covers Communication/Engagement & Culture, Residents & Communities, Leadership Development, Education & Learning, and Retention & Talent Acquisition.
- Established Collective Voices for Equity Council in 2019; Board Equity & Inclusion Committee formed in May 2023 with Equity & Inclusion Charter finalized in 2024.
- Values Contracting/Supplier Diversity program to reflect DEIB principles in procurement and contracting.
- Hired first DEIB executive in spring 2022 reporting to CEO; infrastructure and engagement established for integration of DEIB initiatives.
- Board, Stewardship team, Leadership team and People managers gender and BIPOC breakdowns (2024) included in DEIB report.
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