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Account Manager
Pritchard Industries
Manages client accounts, staff, and facility operations for property management
8d ago
$65,000 - $75,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Bala-Cynwyd, PA
Onsite
Company Size
2,500 Employees
Service Specialisms
Commercial Cleaning Services
Janitorial Services
Exterior Services
Specialty Services
Handyman Services
HVAC Services
Lighting & Electrical Services
Plumbing & Restrooms
Sector Specialisms
Healthcare
Education
Commercial Real Estate
Corporate Offices
Industrial
Logistics
Role
What you would be doing
tenant surveys
staff scheduling
performance docs
report submissions
equipment eval
emergency response
- Complete Tenant Surveys
- Plan, organize, direct and control the workflow at their assigned location are effective and efficient, including rearranging janitorial staff assignments to provide coverage for employees' vacations, personal days and absenteeism.
- Document employees' work performance, conduct inspections of employees' work areas, document project work that is completed throughout the building, complete employee attendance log book, verify that employees are clocking in and out daily and submitting accurate payroll to the main office on a weekly basis.
- Meet with the Property Manager to discuss any building related matters
- Comply with all Arthur Jackson Company's and Client policy and procedures. Will partner with Human Resources on specific matters that may arise.
- Train employees
- Evaluate employees work performance. Discuss work related problems and counsel employees when necessary. Initiate Corrective Action/Disciplinary Procedure when necessary.
- submit any reports to the District Manager. Outlining all building/tenant issues including complaints and solutions if necessary.
- Establish and maintain relationship with Property Managers and Tenant Contacts.
- Discuss any employee related issues with Arthur Jackson Operation Manager, District Manager, and Human Resources.
- Evaluate cleaning products, materials and equipment. Report equipment needs and conditions to your District Manager.
- Respond with urgency when emergency calls are received or situations arise such as floods arise, etc, at your assigned buildings. Ensure employees are scheduled and equipment is available and ready to be used.
What you bring
supervisory
customer service
bachelor's
chemical knowledge
high school
- Must have 2 or more years supervisory experience
- Must have 3-5 years of Customer Service of Sales Experience
- Must have a minimum of two years of college- Bachelor's Preferred
- While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk: use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift lift or move objects up to 25 pounds and occasionally lift or move objects up to 50 pounds. Specific vision abilities required by this job, include close vision, distance vision, color vision and ability to adjust focus.
- Continued, working knowledge of chemical and equipment usage and building policies.
- Must have a high school diploma or G.E.D
- Bonus eligible
- Opportunity for growth
- Health Benefits Package
- Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
- Salary: $65,000 - $75,000/year
- Paid holidays and vacation time.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1988
Company Establishment Year
marks the beginning of a leading facilities management provider.
- The company offers a broad range of services, including janitorial, maintenance, and specialized cleaning.
- Pritchard serves diverse sectors, focusing on both commercial and residential properties.
- Over the years, Pritchard has built a reputation for reliability, delivering exceptional results with a personalized touch.
- Known for their commitment to providing quality service through a network of skilled professionals.
- Typical projects include ongoing facility management, post-construction cleaning, and specialized maintenance tasks.
- Their strong client base includes top-tier businesses, with long-term relationships fostered through consistent performance.
- Operations are nationwide, providing scalable solutions for organizations of varying sizes.
- The company maintains high standards of honesty and professionalism.
- They embrace change and utilize advanced technologies and efficient processes.
- Clients are recognized as unique, with services tailored to meet specific needs.
- Efforts include using eco-friendly products and reducing waste wherever possible.
- Use of EPA-certified green cleaning products that are biodegradable, non-toxic and safe for people and the planet.
- Compliance with LEED certification requirements; active membership in the US Green Building Council and Green Seal certification.
- Energy-efficient equipment and water conservation measures (high-efficiency washing systems, microfiber tools) reducing resource consumption.
- Routine tracking of environmental performance via waste-reduction programs, advanced equipment, and eco-friendly procedures.
- Committed to long-term environmental stewardship through ongoing staff training in sustainable practices aligned with OSHA, EPA, CDC and WHO guidelines.
- Frontline team includes professionals from diverse backgrounds collaborating via open communication, shared ideas & mutual respect.
- Invested in 'people' through professional development, recognition & a balanced work environment to ensure employees perform at their best.
- Leadership emphasizes integrity, accountability & a strong work ethic to cultivate a productive, results‑oriented team.
- No available public data on gender ratios, gender pay equity, leadership diversity or specific numeric DEI outcomes.
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