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Coordinator, Business Process (Contract)
Bgo
Support property management staff with training, system assistance, and documentation.
7d ago
Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Contractor
Toronto, Ontario, Canada
Office Full-Time
Company Size
1,300 Employees
Service Specialisms
Consulting
Project Management
Design
Engineering
Technical Services
Sector Specialisms
Office
Industrial
Multi-Residential
Retail
Hospitality
Role
What you would be doing
training materials
portal maintenance
inbox management
admin support
role training
system support
- Creation, management and maintenance of training materials, including best practices, quick reference guides, manuals and videos
- Maintain Property Administration Portal site
- Manage the Business Process Group shared inbox, ensuring all emails are assigned to the proper resource or responded to in timely response
- Assist with administrative tasks as required by the business process group team
- Assist with role-based training for new/returning property management staff on Concur, Nintex and/or Yardi, including tracking and setting up training, as well as follow-up emails and maintaining training documentation
- Support property management staff on Concur, Nintex and/or Yardi, including pointing individuals to resources, reversing invoices in Yardi, etc.
What you bring
microsoft office
real estate
french
police clearance
1+ years
yardi
- Ability to develop and sustain cooperative working relationships
- Extensive knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Specific experience in commercial real estate operations, considered an asset
- Working knowledge of French considered an asset
- Police Clearance - A criminal verification check is required for employment
- High degree of professionalism, tact and diplomacy
- 1+ years of related property management administration experience
- Computer Skills - Strong skills in Excel and Word; SharePoint and Yardi experience an asset.
- A reliable vehicle and a valid Class G driver’s license in good standing
- Attention to detail
- Organizational/Multi-Task Skills - Ability to allocate one's time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes
- Excellent communication skills, both verbal and written
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- police clearance required (criminal verification check).
Company
Overview
$86B Assets
Global Asset Management
Manages approximately $86 billion in assets across multiple real estate sectors worldwide.
25M sq ft
Industrial Space Managed
Oversees over 25 million square feet of Canadian industrial space.
11,500+ Units
Residential Management
Manages over 11,500 residential units rooted in a century-old legacy.
- Blends Canadian and American real estate legacies into a united powerhouse.
- Operates a global lending platform offering real estate debt solutions alongside investment and property-management services.
- Develops focused investment vehicles tailored to regional markets.
- Maintains deep local expertise with offices in 13 countries, enabling nuanced market entry and execution in primary and secondary real estate markets.
- Launched specialized units like BGO Cold Chain to unlock niche markets, such as modern cold-storage infrastructure for food-supply resilience.
- Part of Sun Life’s alternative asset arm, it leverages SLC Management’s platform to scale co-investment and strategic-capital partnerships.
234,061 sq ft
Net-Zero Industrial Building
Delivered Ontario’s first all-electric, net-zero speculative industrial building with 500 kW rooftop solar and all-electric HVAC, cutting CO₂ emissions by ~2,151 tons over 10 years while reducing operating costs by 59%.
2023 Five-Star Rating
GRESB Assessment
Two investment strategies received five-star ratings in the 2023 GRESB assessment, with all strategies scoring 100% on social and governance indicators.
72% Reduction
Scope 1 & 2 GHG Intensity
Interim target for a 72% reduction in greenhouse gas intensity for Scope 1 & 2 emissions by 2030.
2,151 tons COâ‚‚
COâ‚‚ Emissions Reduction
Achieved a reduction of ~2,151 tons of COâ‚‚ over 10 years through energy-efficient design and renewable energy integration.
- Committed to achieving Net Zero greenhouse gas emissions by 2050 (or sooner) across all assets under management through the Net-Zero Asset Managers initiative.
- Established proprietary Global Net Zero Framework to set interim targets, drive deep retrofits, lower-carbon development, renewable energy, prop-tech, and offsets.
- Corporate operations carbon neutral since 2014 via renewable energy credits and quality carbon offsets, extended globally toward 2050 goal.
- Climate strategy based on three pillars: energy efficiency and electrification; renewable energy; and carbon offsets limited to ≤10% of emissions.
- Achieved a 20% reduction in Scope 3 emissions since 2019.
2030 Target
Gender Parity Commitment
The company has joined the Paradigm for Parity coalition and is committed to achieving gender parity in corporate leadership by 2030.
≥30% Target
Women in Leadership
The company has set a near-term target to achieve at least 30% women in all leadership groups.
4/5 Leadership
Diverse Executive Team
Four out of five most senior executives at the company are women or people of color.
4.1/5 Rating
D&I Recognition
The company has a Glassdoor D&I rating of 4.1/5, based on reviews from approximately 83 employees.
- Joined CREW Network CRE Pledge, committing to conduct pay equity study, sponsor women and underrepresented groups, increase diversity through intentional recruiting, and implement accountability strategies.
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