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Customer Care Executive - Complaints & Feedback
Octopus EnergyInvestigate and resolve complex customer complaints, analyze feedback, ensure compliance.
Brighton, England, United Kingdom
15 days ago
Hybrid
data analysis
kpi reporting
root cause
complaint handling
disp
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Aftercare Team Lead
Octopus EnergyLead post‑installation technical support team, ensuring fast, empathetic issue resolution.
Brighton, England, United Kingdom
18 days ago
Office Full-Time
escalation management
process improvement
team coaching
team management
multi-channel
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Smart Tech Specialist (Aftercare Support)
Octopus EnergyAssist customers post‑install with tech support, troubleshooting, and coordination of green tech.
Brighton, England, United Kingdom
22 days ago
Field
post‑install support
multi‑channel support
issue troubleshooting
communication
problem solving
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Customer Service Advisor - Energy (Brighton)
Octopus Energy£25K - £25KFull Time
Help customers with energy bills, meters, tariffs and resolve issues through personalized support.
Brighton, England, United Kingdom
22 days ago
Hybrid
customer support
energy guidance
problem solving
billing
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Tankering Technician
Southern Water£45KFull Time
Drive tankers to restore water supply, maintain equipment, and ensure compliance.
Brighton, England, United Kingdom
26 days ago
Field
response prep
tanker operation
vehicle maintenance
driver cpc
transport law