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Performing and monitoring internal Utilization Reviews, conducting case record reviews, and managing quality improvement activities across all agency programs.
Performs shop inspections to determine acceptance and/or rejection of work in various disciplines, ensuring compliance with codes, standards, and specifications. Monitors schedules, provides technical guidance, and supports development of policies and standards.
Lead the development and execution of QA/QC procedures across all project phases in construction and engineering with NYC DDC projects. Provide QA oversight, resolve audit-related issues, and support project managers and auditors in maintaining compliance.
