

Grew from a local supplier into one of the seven largest U.S. investor
owned water utilities.
Serves Connecticut, Massachusetts, and New Hampshire.
Provides regulated and non
regulated water and wastewater services to over 750,000 people across 70+ communities.
Typical projects include reservoir and dam management, water treatment plant operations, emergency supply restoration, and network upgrades.
Respect – Being polite and courteous to each other; appreciating the background and opinions of co‑workers and customers alike; understanding that differing points of view and open and honest feedback strengthen work relationships; acknowledging that other people’s time is as valuable as your own.
Responsiveness – Promptly providing information and handling requests; keeping customers and co‑workers updated on the status of their requests; anticipating what needs to be done and doing it; replying to messages in a timely manner.
Responsibility – Being accountable by saying, “The buck stops here!” and resolving problems; going the extra mile or otherwise getting involved, even when it’s not in our job description; asking questions to identify the root cause of problems and directing solutions at those causes; managing our career and educational goals.
Reaching for excellence – Seeking the best way—not always the easiest way—to accomplish our goals; challenging each other on the status quo; relentlessly pursuing higher levels of achievement; incorporating these values into our daily lives.
Converted all offices to LED lighting and installed rooftop solar panels at five facilities (Headquarters, Customer Service Center, Operations Center, Easton Lake Plant, Aspetuck Environmental Center)
Recognizes its role as steward of water resources; advocates proactive conservation, environmental protection, and efficient resource use aligned with mission
