

Holds an eight
year contract to operate and maintain electric trains, stations, timetables, and security.
Operates high
impact projects including the City Rail Link and rebuilds of the Eastern and Western Lines.
Expertise focuses on delivering world
class commuter services in a fast
growing city.
Early venture for Singapore’s ComfortDelGro into heavy rail abroad and UGL’s major NZ rail maintenance entry.
Encouraging a genuine and close working partnership
Placing customers first in everything they do to create exceptional customer experiences
Aiming for a step change in operational performance
Supporting and facilitating growth through a network
Creating a sustainable legacy and social value
Customer First principles: SAFE, RELIABLE, SUSTAINABLE; LISTEN, CONNECT, COLLABORATE; SEAMLESS, SIMPLE JOURNEYS; ALWAYS DELIVER, ALWAYS IMPROVE
One Safety Culture: embedded daily with Safety as their No 1 priority