Case Manager I

Overview

Provide case management & onsite support to supportive housing residents.

Key Responsibilities

• health screening
• case management
• record keeping
• crisis support
• outreach campaign
• partner collaboration

Tasks

The Case Manager I plays a vital role in engaging supportive housing residents and providing services to help them maintain stable housing and achieve self-sufficiency. The Case Manager I supports residents in supportive housing to retain housing. The Case Manager I also supports mental health stability by assisting the resident in developing goals that lead to behavioral changes which reduce mental health symptoms and improve daily functioning. The role facilitates linkage to community resources and 3rd party contracted partners as needed for residents. -Conduct health screens and wellness checks throughout the year to support resident well-being. -Support residents with functional impairments through direct case management and development of independent living skills. -Maintain accurate records, ensure timely reporting, and uphold HIPAA and mandated reporting standards. -Apply knowledge of Gerontology and experience working with low-income elderly to tailor services that meet the unique needs of the resident population. -Provide crisis support and follow mandated reporting procedures for incidents such as child or adult abuse. -Facilitate group and individual services, fostering community engagement and supporting residents’ personal and professional goals. -Deliver onsite programming at assigned properties, ensuring alignment with internal standards and regulatory requirements. -Collaborate with third-party partners, property management and local agencies to deliver, manage, and evaluate effective services. -Conduct door-to-door, phone, email, and other outreach strategies to promote awareness of available services.

Requirements

• microsoft office
• salesforce
• m.s.w.
• active listening
• conflict resolution
• driver’s license

What You Bring

-Experience using and administering multiple assessment tools and interpreting information/data derived from assessments -Skilled in relationship-building, active listening, and conflict resolution. -Familiarity with mental health diagnoses and interventions, including harm reduction, motivational interviewing, and trauma-informed care. -Experience supporting program and service implementation and coordination -Experience or familiarity working with the senior population -Highly organized with attention to detail; able to work independently and collaboratively within a team. -Strong reading, writing, and verbal communication skills; comfortable navigating language barriers using translation tools. -M.S.W. or M.A. degree in psychology, counseling, or related field and 1 year of full-time experience serving high needs populations (mental illness, substance use, co-occurring disorders) or B.A. or B.S. degree in the same fields with 3 years full-time experience serving these populations or a High School Diploma or GED plus 5 years or more of relevant experience -Experience working with and serving people who have experienced homelessness. -Must pass background checks; possess a valid California Driver’s License, current auto insurance, and reliable transportation. -Experience working with high needs or high acuity populations that have experienced trauma. -Proficient in Microsoft Office Suite, Outlook, OneDrive, Teams, Zoom, Salesforce, and other relevant technology platforms. -Demonstrated judgment, discretion, and problem-solving abilities when working with diverse resident populations. -Ability to travel between properties -Experience collaborating with local service providers

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Benefits

$61,568 - $80,000 Annual Salary - Pay based on applicable experience and qualifications Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. -Paid Parental Leave -Paid Time Off -403(b) Retirement Investment -Company Holidays -Employee Education Reimbursement Program -FSA for Childcare, Medical, and Commuter Benefits -EAP Program -Wellness Days -Dental, Vision, Life & Disability Insurance -Pet Insurance -Health Insurance

About Midpen Housing Corporation

-Creates vibrant, affordable communities across California with a focus on sustainability. -Collaborates with local governments, financial institutions, and community partners. -Develops mixed-use, multi-family projects offering community spaces and essential services. -Known for innovative green building practices and overcoming regulatory challenges.

Sector Specialisms

Security Clearance

-must pass background checks -require valid california driver’s license, current auto insurance, and reliable transportation