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Assistant Manager
Associa
Oversee recreation, facilities, and admin support for a community association.
6d ago
$23 - $26
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Honolulu, HI
Onsite
Company Size
15,000 Employees
Service Specialisms
Community Management
Property Management
Consulting
Technical Services
HOA Management
Employee Development
On‑Call Maintenance
Roadside Assistance
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
biometric access
coi monitoring
reservation management
facility inspection
issue reporting
equipment setup
- Post reservation signage and verify amenities are properly prepared for use.
- Periodically check restrooms, pool, courts, and fitness center throughout the day.
- Escalate resident concerns to management when appropriate.
- Conduct comprehensive daily walkthroughs to assess safety, cleanliness, and readiness of facilities. Notify vendors promptly for issues requiring immediate repair or cleaning.
- Coordinate property access with property managers and ensure lease compliance.
- Monitor vendor Certificates of Insurance and ensure timely renewals.
- Foster positive relationships with residents, guests, Board members, vendors, and community partners. Maintain high service standards and respond promptly to member and guest needs.
- Report facility issues and assist in coordinating repairs with approved vendors
- Issue and track guest and resident parking passes.
- Manage biometric access systems (fingerprint/key fobs) for Swim Club. Respond to calls, voicemails, emails, and TownSq messages within 24 hours.
- Coordinate equipment setup and logistical support for events and programs.
- Assist with enforcement of facility rules and maintain orderly use of shared spaces.
- Straighten furniture, collect visible trash, check and restock BBQ drip pans, and reset common areas.
- Perform general office tasks, including scanning, filing, and document management.
- Manage amenity reservations (tennis/pickleball courts, gazebos, clubhouse, etc.). Prepare and enforce rental agreements in line with Swim Club rules and policies.
- Keep Swim Club bulletin boards updated with accurate and timely communications.
What you bring
microsoft office
townsq
google gsuite
cctv
high school
2-5 years
- Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). Strong knowledge of community management principles and recreational programming.
- Comfortable engaging with diverse populations and managing varied responsibilities.
- Valid Hawaii driver’s license and ability to operate a motor vehicle safely.
- Familiar with platforms such as TownSq, SignUpGenius, Citrix, HeliAUS, Google GSuite, and CCTV systems.
- Service-oriented with a proactive, problem-solving mindset.
- Ability to troubleshoot issues related to pool, fitness, and recreational equipment.
- High school diploma or equivalent required. 2–5 years of administrative or facility management experience required.
- Understanding of community governing documents and association policies.
- Able to sit, stand, walk, stoop, and reach throughout the workday. Comfortable navigating uneven terrain and outdoor spaces.
- High attention to detail and ability to maintain confidentiality.
- Must be able to lift up to 20 lbs regularly and occasionally up to 50 lbs.
- Excellent organizational, time management, and interpersonal skills.
- Prior experience in community association management, hospitality, or recreation preferred.
- Adequate vision and hearing to perform onsite and administrative tasks.
- $23-$26 per hour
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1979
Year Founded
The company was established in 1979 in Dallas.
300+ Branches
Branches Globally
Associa has expanded to over 300 locations worldwide through steady growth and acquisitions.
7.5M Residents
Residents Served
They provide property management services to over 7.5 million residents globally.
- It emerged as a pioneer in comprehensive community management.
- It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
- Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
- Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
- They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
- Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.
- Service
- Innovation
- Family
- Integrity
- Loyalty
$100,000
Disaster Relief Contribution
Provided disaster relief funds to support communities affected by Central Texas floods in July 2025.
- No explicit net‑zero or sustainability targets found on corporate site
- Corporate Responsibility section highlights support for communities during disasters
- No specific data‑driven environmental goals or net zero target date publicly disclosed
58% female
Employee Demographics
Refers to the percentage of female employees in the company's workforce.
52% people of color
Employee Diversity
Indicates the percentage of employees who identify as people of color.
- Established Associa Women’s Network to support women’s career growth and education
- Established Associa Multicultural Network to support cultural and ethnic understanding
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