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Community Concierge
Avalonbay Communities
Front desk concierge providing resident services and managing visitor traffic.
11d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Baltimore, MD
Onsite
Company Size
3,000 Employees
Service Specialisms
Property Development
Mixed‑use Development
Construction
Acquisition
Asset Management
Operations
Redevelopment
Sector Specialisms
Residential
Multifamily Communities
Apartment Development
Redevelopment
Property Acquisition
Asset Management
Community Building
Urban Living
Role
What you would be doing
What you bring
microsoft office
high school
communication
problem solving
time management
organization
- Proficiency in using administrative software and Microsoft Office Suite
- High School diploma or equivalency (GED) required.
- Strong communication skills. Whether it be in-person or over the phone, you’re able to provide information, direction, and instruction – along with quality conversations! Your writing and speaking abilities are well developed and you’re able to connect well with others.
- The ability to tackle new problems and see them through until the end. You understand the importance of following through, showing residents care and attention.
- 1+ years of related experience in a hotel, retail or restaurant is preferred.
- Time management. You’re able to juggle multiple tasks and time-sensitive requests while keeping composure and positivity.
- Patience. If things get difficult, you’re the picture of poise and able to provide the best level of customer service to all residents, vendors and future prospects coming through the front doors.
- Mobility to walk the property and maneuver packages/deliveries
- Organization. Whether it’s phone messages, resident packages, or maintenance requests - you’re able to keep everything in line and moving efficiently, escalating to proper next steps.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1978 Founded
Year Established
The year AvalonBay Communities was established as a leading developer and operator of residential communities.
- Focused on creating high-quality apartments that blend functionality, style, and sustainability.
- The company owns and operates a vast portfolio of properties across the U.S., with a strong presence in urban and suburban markets.
- Specializes in both development and redevelopment, ensuring properties remain relevant in a dynamic real estate landscape.
- Projects range from ground-up construction of new communities to the revitalization of existing buildings.
- The company is a pioneer in designing communities that cater to modern living, often featuring amenities like fitness centers, communal spaces, and eco-friendly designs.
- Known for strong financial performance, AvalonBay is consistently recognized as a leader in the real estate sector.
- They actively invest in enhancing residents' quality of life while maximizing operational efficiencies through technology.
- The company’s distinctive approach to apartment living and property management has earned it numerous industry accolades.
- Integrity
- Respect
- Collaboration
- Innovation
- Excellence
2050 Net Zero
Carbon Emissions Target
Aiming to achieve net zero carbon emissions by 2050 through comprehensive sustainability initiatives.
- Committed to reducing energy consumption and water usage in properties.
- Utilizes energy-efficient technologies such as LED lighting, smart thermostats, and high-performance HVAC systems.
- Focuses on continuous improvements in building sustainability performance, particularly through LEED certification efforts.
- Partners with organizations that support renewable energy initiatives.
- Dedicated to building an inclusive and diverse workplace.
- Committed to gender parity in hiring, particularly focusing on women in leadership roles.
- Launched employee resource groups for women, LGBTQ+, and other underrepresented communities.
- Conducts regular employee engagement surveys to monitor progress in diversity and inclusion initiatives.
- Committed to implementing diverse recruitment practices to ensure fair and equitable hiring processes.
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