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Office Manager
Ace Handyman Services
24d ago
$60,000 - $65,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Wayne, NJ
Office Full-Time
Company Size
500 Employees
Service Specialisms
Handyman Services
Home Repair
Remodeling
Maintenance
Carpentry
Plumbing
Electrical
Painting
Sector Specialisms
Residential
Commercial
Role
What you would be doing
paperwork
customer calls
schedule coordination
customer leads
operational logistics
- Performing paperwork and filing duties
- Returning customer calls as needed and following up with past customers
- Coordinating the schedule and material ordering for multiple craftsmen and projects
- Respond to customer leads in a timely manner
- Assist in solving operational logistics to ensure a smooth customer journey
What you bring
service titan
typing skills
multitasking
legally able
high school
adp run
- Utilizing our dispatching & schedule management software, called Service Titan
- Solid/Quick/Accurate typing skills
- Great multitasking and prioritization skills
- Legally able to work in the United States with a valid drivers license, vehicle, auto insurance and willing to drive/work marketing events, including weekends
- Experience with Customer-facing sales
- ADP Run Software, a plus
- At least 3 years of customer service/scheduling experience
- Exceptional communication skills
- High school diploma or GED
- Adaptive to technology and training; ServiceTitan Enterprise Hub and Mobile Apps experience required
- Excellent office management skills
- QuickBooks Online, a plus
- Paid time off
- Competitive salary
- Bonus based on performance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded to provide high-quality, dependable home improvement services, Ace Handyman Services quickly gained recognition as a reliable choice for homeowners seeking expert help with their maintenance and repairs.
- The company thrives by focusing on essential home services, including carpentry, drywall repair, plumbing, electrical work, and other general handyman services.
- Known for its skilled craftsmen, Ace Handyman Services blends professionalism with a personal touch, ensuring customers feel valued and their homes are well taken care of.
- With a growing network of franchise locations across the country, Ace Handyman Services has become a trusted partner for both residential and commercial clients.
- The company handles a variety of projects, ranging from minor repairs to large-scale renovations, with a team that offers flexible scheduling and transparent pricing.
- Ace Handyman Services excels in its ability to cater to both everyday home improvement needs and specific, complex projects, ensuring exceptional craftsmanship with each job.
8-step process
Service Excellence Framework
Ensures consistent excellence from first call to warranty by following a structured 8-step process.
- Provides value, serves people, and solves problems with integrity and trust
- Runs business with purpose & profit
- Leads with integrity
- Treats employees with integrity by providing health insurance, personalized business cards, company parties, extensive support
- Professional and reliable service
- Creates a special place for talented craftsmen to work
- Gives back to communities through volunteerism and pro bono work
- Collaborative team effort supported by dedicated software
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