Senior Field Service Representative - Reno

Eaton

The Role

Overview

Field service for power systems: troubleshooting, maintenance, upgrades, and project leadership.

Key Responsibilities

  • electrical design
  • service reporting
  • project management
  • lifecycle support
  • digital tools

Tasks

-Provide recommendations for improved electrical systems -Generate timely and accurate service reports on work, product performance, and warranties -Collaborates effectively with the team to meet project deadlines -Manage small projects independently and lead FSR teams on larger projects -Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies -Mentor less experienced technicians -Cultivate strong relationships with customers, team members, and partners -Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more -Submit to periodic customer required background and drug screenings

Requirements

  • pe license
  • bachelor’s engineering
  • nicet
  • twic
  • 3‑phase
  • power quality

What You Bring

-Successfully complete and maintain compliance with Eaton’s safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams -Proficient with hand and power tools for equipment assembly -Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels. -Associate degree or higher from an accredited institution -Ability to obtain and maintain a valid TWIC card -Explain technical problems and solutions -Must have a valid driver's license -Professional Engineering License -This position requires you to drive an Eaton vehicle -High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems -Understands 3-phase power systems and low, medium, and high voltage power distribution equipment -NICET/NETA certification -Electrical or General Contractor’s License -Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements -Must be able to work in the US without corporate sponsorship now or in the future -Bachelor’s degree in Engineering from an accredited institution -Experience performing power quality measurements, troubleshooting, analysis as well as protective relays -Works well under time constraints and in stressful situations -Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems -Strong problem-solving and logical thinking skills

Benefits

-Career growth, mentorship and safety training -Opportunities across 32 service branches -Company vehicle, toolkit, and phone -Guaranteed 40-hour base pay, eligible for overtime and travel premiums -Tuition assistance for ongoing learning -Leads program with bonus pay

The Company

About Eaton

-global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power. -products and services span across industrial, commercial, residential, and infrastructure markets. -innovative solutions in energy storage, electrical distribution, and industrial automation. -instrumental in advancing technologies for utilities, transportation, and energy management. -recent standout projects include large-scale energy management systems for smart cities and utilities. -systems are crucial for sectors ranging from renewable energy to water resources management. -history of growth through acquisitions, continuously expanding global footprint and product offerings.

Sector Specialisms

Industrial

Energy

Infrastructure

Buildings

Residential

Commercial

Water Resources

Heavy Civil

Marine

Transport

Utilities

Solar

Wind

Nuclear

Government

Information Technology

Institutional

Original Equipment Manufacturer

Aerospace

Mobility

Vehicle

eMobility

Powertrain Systems

Commercial Vehicles

Electric Vehicles

Visa Sponsorship

-no visa sponsorship; must be eligible to work in the us without corporate sponsorship now or in the future.

Security Clearance

-periodic customer‑required background and drug screenings are mandatory. -background check performed after a conditional offer; candidates may explain any convictions.