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Tenant Amenities Representative
Brookfield Properties
First point of contact for tenants, overseeing lounge, conference centre and gym services.
6d ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Calgary, Alberta, Canada
Onsite
Company Size
10,000 Employees
Service Specialisms
Property Development
Retail Development
Commercial Leasing
Property Management
Design
Construction
Engineering
Project Management
Sector Specialisms
Office
Retail
Multifamily
Industrial
Hospitality
Triple Net Lease
Student Housing
Manufactured Housing
Role
What you would be doing
av troubleshooting
supply ordering
equipment reporting
signage management
facility upkeep
stakeholder relations
- The Amenities Representative is responsible for creating a supportive and comfortable environment for guests that are utilizing the Tenant Lounge, Conference Centre and Gym.
- Daily monitoring of the Tenant Lounge and Pre-Function space ensuring that a high level of cleanliness is maintained.
- Responsibilities include ordering supplies for the Tenant Lounge, reporting equipment deficiencies and any health and safety concerns.
- Timely placement and removal of signage for private functions and promotional events, troubleshooting of audio-visual equipment for private events within the Tenant Lounge.
- Ensuring all supplies are replenished for Tenant Lounge guests, handling customer/tenant enquiries, assisting with technical issues and problems as and when they arise, as well as building and maintaining relationships with stakeholders.
What you bring
ms office
yardi
concur
workday
proserv
customer service
- Work well under deadline pressure.
- Computer skills essential, MS Office, MS Projects, Adobe
- Ability to work both independently and in a team environment.
- Standard Business Etiquette Courses desired
- Customer Service Courses desired
- ProServ Certificate an asset
- Proven experience in dealing with internal and external customers.
- Demonstration of excellent communication skills is essential, as well as possession of analytical and organizational skills.
- Very high-level customer service skills.
- Time management skills
- Experience with Microsoft applications.
- Excellent English – written and oral
- Ability to learn new technical software quickly.
- Ability to deal with issues which are confidential and sensitive in nature requiring professionalism and discretion.
- Must be able to lift up to 25 lbs.
- Experience in a service-oriented industry
- Exceptional communication skills.
- Ability to determine client requirements and provide solutions to urgent needs.
- Yardi, Angus Anywhere, Concur, Workday application experience an asset.
- Position requires an ability to work flexible hours when needed.
- Knowledge of Health Standards as it relates to food handling and alcohol service policies.
- Well organized and able to multi-task.
- Minimum grade 12, post-secondary education an asset
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- A global real estate powerhouse with a diverse portfolio spanning commercial, residential, retail, and mixed-use properties.
- With a rich history of acquisition and development, the company has built some of the world’s most iconic buildings and vibrant urban communities.
- Expertise lies in envisioning, creating, and managing dynamic spaces that bring people and businesses together.
- Operates across North America, Europe, and beyond, with a focus on delivering long-term value to stakeholders.
- Notable projects include large-scale urban developments, integrated mixed-use spaces, and world-class shopping centers.
- Operational approach blends innovative design, sustainability, and cutting-edge technology to meet evolving tenant and customer needs.
- Known for adapting and growing in ever-changing markets, redefining the future of real estate development and management.
- Integrity in all we do
- Respect for people and diversity
- Accountability for our actions
- Commitment to innovation and excellence
- Focus on delivering results
- Collaboration and teamwork
- Empowerment of employees to make decisions
30% Reduction
Energy Consumption
Reduced energy use in key buildings by 30% over the past five years.
15% Water Cut
Water Usage
Achieved a 15% reduction in water usage over the last three years.
- Targeting Net Zero carbon emissions by 2050
- Commitment to green building certifications such as LEED and BREEAM
- Development of energy-efficient buildings to reduce operational carbon footprint
- Investing in renewable energy sources across the portfolio
60%
Women in Management Roles
Reflects the current proportion of women in management positions across the organization.
50%
Target for Senior Leadership
Aims for a balanced representation of women in senior leadership roles by 2030.
- Commitment to gender balance across all levels of the organization
- Implemented mentorship programs to support women in leadership
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