Senior Account Manager, Large (Construction)

Description

• Coordinate with technical, enablement, and implementation teams on rollout plans for expanded solutions. Ensure accounts realize value quickly from new workflows, integrations, or product capabilities introduced.
• Monitor customer usage, adoption, and engagement trends to identify areas of risk or untapped opportunity. Translate insights into clear action plans that increase account health and maximize the value customers derive from Hover.
• Act as the voice of the customer by communicating product requirements, workflow bottlenecks, and feature requests. Provide structured feedback to inform product roadmap and platform improvements.
• Driving Customer Outcomes
• Partner with product, marketing, customer success and sales leadership to execute account strategies and campaigns that support growth objectives. Share field insights that shape messaging, positioning, and enablement.
• Create and execute strategic account plans focused on revenue growth and share of wallet expansion. Analyze customer data, identify whitespace opportunities, and align internal resources to help accounts adopt new products, workflows, and integrations that advance their business.
• Conduct structured business reviews to align on objectives, showcase new features or workflows, and recommend strategies for broader adoption across regions, business units, or service lines.
• Document all account activities, contact relationships, and deal strategies, ensuring visibility for internal stakeholders and alignment with broader sales goals.
• Collaborate closely with onboarding, support, and product teams to ensure smooth implementation of new initiatives. Address workflow challenges quickly and position accounts to succeed as they expand their use of the platform.
• Establish and cultivate strong relationships with decision-makers and influencers across your portfolio of accounts. Maintain consistent communication, gain a deep understanding of business priorities, and position yourself as the trusted advisor who connects customer objectives to Hover’s solutions.
• Provide accurate and timely forecasting by tracking opportunity progress, analyzing historical and market data, and maintaining detailed account plans that capture both current state and future growth potential.
• Build and maintain a growth-oriented pipeline within assigned accounts by balancing retention efforts with proactive expansion opportunities. Consistently advance opportunities through the sales cycle to meet or exceed quota.
• Drive upsell and cross-sell opportunities by mapping business challenges to Hover’s platform capabilities. Build tailored proposals that demonstrate measurable ROI, incentivize expansion, and strengthen long-term alignment with customer goals.
• Sales Execution and Forecasting

Requirements

• Experience selling into mid-market accounts ($10M–$100M annual revenue) with multi-stakeholder complexity.
• Ability to work cross-functionally with customer success, product, and marketing teams to deliver customer outcomes.
• 4+ years of experience in B2B SaaS or technology sales, construction or related verticals is a plus.
• Bachelor’s degree in business, marketing, or related field (or equivalent experience).
• Willingness to travel up to 30% to meet with customers.
• Excellent communication, presentation, and negotiation skills.
• Proficient in CRM systems and sales enablement tools.
• Strong understanding of an enterprise sales cycle, account development, and customer lifecycle management.
• Proven track record of driving growth within a managed book of business.

Benefits

• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Paid Time Off - Unlimited and flexible vacation policy

Training + Development

Interview process

Visa Sponsorship

Security clearance