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Admin Assistant to Director of Operations
Coastline Equity
Southern California real estate firm offering property management, asset management, financing and leasing services.
Central hub for administrative, operational, and cultural functions across the company.
Coordinate all internal communications around new hires, celebrations, milestones, and culture programming.
Ensure timely delivery of reports and accurate documentation management.
Assist with tenant communications and financial support around payments, delinquencies, or reconciliations.
Ensure that all internal office systems support team efficiency and uptime.
Serve as the central point of contact for all office systems, supply management, logistics, vendor communication, and physical environment maintenance across the business.
Own the tracking and verification of vendor, tenant, and property insurance certificates across Coastline’s portfolio.
Communicate requirements, manage renewal schedules, and address discrepancies to ensure compliance.
Oversee the intake and accurate processing of all company mail, invoices, credits, and bills for entry into AppFolio.
Lead onboarding logistics across the business: equipment setup, desk assignments, access credentials, welcome kits, and internal announcements.
Coordinate directly with property management and operations to resolve insurance-related tasks and enforce standards.
Ensure consistent standards for cleanliness, organization, seasonal presentation, and resource accessibility in all workspaces.
Maintain a centralized, organized insurance database, accessible for audits and operations team reference.
Ensure a cohesive workplace experience that reflects Coastline Equity’s identity and values.
Oversee daily operational needs across all Coastline Equity offices, with a home base in Gardena, CA.
Manage relationships with building management, IT service providers, security vendors, internet/phone vendors, and office supply contractors across offices.
Maintain functionality and consistency of all operational technology: printers, phones, copiers, scanners, security systems, and internet.
Handle operational errands including mail runs, bank deposits, and office logistics as needed.
Maintain company-wide standard operating procedures (SOPs) for administrative functions, office operations, and workplace protocols.
Manage the execution of newsletters, team events, and recognition programs across departments and office locations.
What you bring
appfolio
microsoft office
quickbooks
problem solving
organization
empathy
Adaptability: Thrives in dynamic environments, can pivot quickly, and handles competing priorities with confidence.
Proficiency in Microsoft Office Suite, QuickBooks, and AppFolio (or similar systems).
Advanced-Level Organization: Ability to manage and standardize administrative systems across a growing company.
2+ years of administrative, operations, or office management experience across multiple teams or departments.
Valid CA Driver’s License and reliable transportation for offsite office support.
Think three steps ahead and proactively solve problems before they escalate.
Are comfortable supporting executives while managing everyday details.
People-First Mindset: Approaches internal support and onboarding with hospitality, empathy, and care.
Cross-Functional Communication: Ability to professionally engage with executives, staff, vendors, and tenants across roles and departments.
Ability to sit, stand, move, lift, and perform typical office-related physical functions.
Experience supporting real estate, property management, or multi-location businesses.
Experience leading onboarding processes or managing internal culture and recognition programs.
Tech Proficiency: Comfortable with software such as AppFolio, Microsoft Office, QuickBooks, and learning/implementing new tech tools.
Operational Leadership: A proactive approach to identifying process gaps, solving problems, and building systems.
Familiarity with insurance documentation, AP processes, and facilities coordination.
Detail-Oriented Execution: Impeccable attention to task accuracy, document quality, and timely follow-through.
The company was established in 1972 as a lending firm.
4–9%
Fee Structure
Features a customized fee structure tailored to portfolio size.
50%
Charitable Contributions
Allocates half of its net profits to supporting local charities.
24/7
Portal Access
Provides owners with round-the-clock access to property management tools.
Evolved from a lending firm into a full-service property management company through real estate development.
Shifted focus to property management while maintaining a commercial lending arm.
Manages a diverse range of properties, including multifamily housing and commercial assets.
Maintains long-term relationships with industrial and retail facilities.
Emphasizes excellent tenant service and operational efficiency.
Committed to enhancing community through strategic philanthropy.
Culture + Values
Customer First
Equity for All
Growth Mindset
Environment + Sustainability
91% Occupancy
High Tenant Satisfaction
Consistently achieves high occupancy rates through community-focused property management strategies.
94% Activation
Transparent Communication
High tenant portal activation rate reflects commitment to transparency and streamlined communication with tenants.
Incorporation of green spaces and sustainable practices in properties to enhance tenant well‑being.
Inclusion & Diversity
100% Informed
Employee Communication
100% of employees feel management keeps them informed about important issues, indicating a strong commitment to transparent and inclusive communication.
96% Authenticity
Individual Identity Support
96% of employees feel they can be themselves at work, reflecting the company's dedication to fostering an environment where individual identity is valued and supported.
Embracing diversity, equity, and inclusion is essential to creating environments where everyone can thrive (company statement)
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