Senior Account Manager
Propeller
Drive revenue growth & retention for mid‑to‑large B2B SaaS accounts via strategic account management.
10 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Sydney, New South Wales, Australia
Office Full-Time
Company Size
325 Employees
Service Specialisms
Drone surveying
Photogrammetry data services
Lidar data services
Machine telematics
Progress tracking
Survey-grade mapping
3D site modelling
Cut‑fill volume calculation
Sector Specialisms
Civil Construction
Earthworks
Infrastructure
Surveying
Mining
Quarrying
Agriculture
Environmental Management
Role
What you would be doing
renewal management
growth quota
data analysis
account planning
customer relationships
cross‑functional initiatives
- Serve as a subject matter expert and mentor to more junior Account Managers, helping build team capability and scale successful practices.
- Own an annual renewal + expansion quota and hit or exceed growth and churn targets.
- Drive and improve the renewal process through pricing discussions, term negotiations, and value storytelling in partnership with dealers and the Sales team.
- Regularly analyse account health, product adoption, and usage data to inform growth opportunities and risks.
- Build and maintain effective relationships with customers, as well as channel partners (dealers).
- Identify and close expansion and up-sell opportunities by aligning Propeller's offerings to the customer’s business objectives and evolving needs.
- Stay informed on the market and customer and competitor behaviours to form insight that will help inform strategic decision-making and positioning.
- Lead strategic account planning and deliver tailored customer growth strategies, collaborating with internal stakeholders across CS, Sales, Product, and Marketing.
- Proactively grow an APAC portfolio of 30-50 accounts, prioritising high-value customers.
- Act as the senior point of contact for customers and channel partners, resolving escalations and navigating complex issues to drive outcomes.
- Maintain net-negative ARR churn and consistently exceed renewal and growth targets.
- Lead key cross-functional initiatives that improve retention and account growth, such as tiering models, playbooks, and standardised customer engagement strategies.
What you bring
crm
sales tech
strategic thinking
commercial acumen
account management
channel sales
- Comfortable leading initiatives that sit outside of direct quota responsibilities (e.g. voice-of-customer programs, enablement projects, process improvement).
- Strategic thinking ability—capable of designing and executing scalable account growth plans, and contributing to broader commercial strategies.
- Strong commercial acumen with the ability to communicate ROI, negotiate complex deals, and lead value-based conversations with senior stakeholders.
- Track record of collaborating cross-functionally to improve internal processes and customer experiences.
- Experience working with CRM tools and sales tech stacks, with a process-oriented mindset and desire to continuously optimise.
- 5+ years of experience in Account Management or Sales at a B2B SaaS or Construction Tech company, with proven results in managing a large book of business and delivering against quota.
- Excellent communication, stakeholder management, and influencing skills, with comfort presenting to senior-level decision-makers.
- Demonstrated success in selling through both direct and channel-led models, with a nuanced understanding of partner dynamics.
- Monthly telephone and/or internet allowance
- Paid primary & secondary parental leave policies
- Mental health resources
- The opportunity to take part in our mentorship program
- Hybrid work arrangements and WFH equipment provided
- Professional development budget and leave
- Employee share options
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
$15.35M Series B
Recent Funding Round
The company secured a significant $15.35 million investment in its Series B funding round in April 2023, demonstrating strong VC support and capital efficiency.
Tens of Thousands
Global Worksites Powered
The company operates across tens of thousands of worksites worldwide, spanning over 120 countries.
- Reimagined site surveying by merging drones with slick GIS mapping.
- Headquartered in Australia with hubs in Denver, Manila, and Amsterdam.
- Backed by growth funding, including a recent Series B in April 2023.
- Combines AeroPoints hardware and cloud-based software for fast, accurate results.
- Serves customers in construction, mining, landfills, quarries, and civil infrastructure.
- Strong partnerships, including with Trimble, enhance integration in workflows.
- Denver was chosen for US HQ for time-zone alignment, industry access, and quality of life.
- Earned praise for innovation culture, including internal hackathons and recognition as a Best Workplace for Innovators.
42,000 Users
Active Users
Delivering reliable data to a large user base.
4,000 Companies
Served Businesses
Providing data solutions to a significant number of companies.
126,000+ Surveys
Processed
Fast-paced product growth with a large volume of surveys.
- Embrace creativity to tackle problems and encourage innovation in everything we do
- Collaborate across geographies—Sydney, Denver, Philippines, Viet Nam, Europe—to drive global impact
- Commit to delivering accurate, reliable, survey-grade data
39% reduction
Embodied Emissions Reduction
Helps reduce the construction industry's embodied emissions through enhanced operational efficiency.
30-minute updates
Operational Efficiency
Enables real-time volumetric updates to minimize rework and reduce carbon emissions.
- Use drone surveys and machine-tracking (DirtMate) to optimize workflows, reduce idle time, slash fuel burn.
- Support clients in minimizing natural resource use, habitat disruption, and waste through precise surveying.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio