Engagement Manager

Overview

Manages CAFM/IWMS space data, drawings, and audits to support occupancy planning.

Key Responsibilities

• floor plans
• cad updates
• process development
• on‑site validation
• cafm accuracy
• client requests

Tasks

-Translate space data from the physical environment into two-dimensional floor plans, markup and submit redline updates to global CAD Analyst team -Support Occupancy Planning Practice knowledge management by assisting in the development of processes, tools, and client deliverables that will be included in best practices. -Execute strategic scheduling of on-site validations across multiple sites annually, prioritizing visits based on project timelines and operational impact -Participate in reoccurring Data Confidence routines, ensuring CAFM / IWMS System accuracy prior to Rental allocation processing -Identify and resolve data discrepancies through systematic analysis and stakeholder coordination -Respond to ad hoc client requests to ensure exceptional service delivery and exceed stated Key Performance Indicators -Process Data Change Requests following verification of requested changes and appropriate stakeholder approval credentials -Address multifaceted problems through innovative thinking and comprehensive data analysis

Requirements

• bachelor's
• cafm
• autocad
• excel
• fm systems
• space planning

What You Bring

-Strong interpersonal skills with an ability to interact with both external and internal clients working to develop and cultivate diverse and inclusive teams. -Proactive and innovative to determine and develop the right solutions for your stakeholders. -Independent, self-starter with the ability to prioritize multiple tasks and manage deadlines in an agile environment. -Bachelor’s degree and previous CAFM experience preferred. -Previous experience utilizing and extracting data from FM Systems, and/or comparable experience with other systems (i.e. Archibus, Serraview, Manhattan, Tririga or similar). -Dynamic and technologically savvy, preferably with some level of AutoCAD skills and experiences. -Excellent communicator – both written and oral. -Previous experience in space/occupancy planning, highly desirable. -Proficient in Microsoft Excel to assist with organize data. -Excel in matrix organization by building relationships across global teams and reporting hierarchies

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

Sector Specialisms