Account Manager - Residential (contract)

• Provide world class customer service by efficiently resolving client queries and operational/account issues.
• Improve outcomes for clients by solution-selling across Domain's portfolio of products.
• Get to know our key clients' businesses intimately through close collaboration and maintaining strong partnerships.
• Proactively maintain relationships, introducing new and featured products that can solve problems and give clients the tools they need to achieve their goals.
• Strategise and implement business growth initiatives.
• Drive revenue and relationship growth, manage product adoption and increase brand loyalty.
• Occasionally support activity for the Key Accounts during busy times.
• Expand your knowledge to become an industry expert on tech solutions for the Residential Real Estate space.
• Present Domain insights to key stakeholders and attend customer events / sales meetings.
• Continually provide feedback on market conditions such as competitive activities (sales tactics and marketing initiatives), as well as potential barriers and opportunities.
• Oversee all aspects of the sales cycle - from first meetings and demonstrations, building a business case and contract execution, through to reporting on account performance.

• Ability to negotiate and handle objections, driving win-win outcomes and lasting partnerships.
• Proven success in B2B consultative selling / account management.
• Confident with public speaking and presenting in person to client sales teams and decision-makers.
• Any combination of sales experience across the Real Estate, Media, Advertising or Software industries.
• Ability to communicate ROI and business impact through compelling storytelling, and making technical concepts easy to understand.
• Proficiency in Salesforce CRM systems or similar.
• Experience crafting custom product solutions or bundles that address specific client needs.
• Own reliable vehicle, and ability to drive and visit clients across the region. (Car allowance provided).
• Bachelor's Degree or equivalent from an accredited university or college.
• Drive and resilience to meet sales targets.

Ideal for a self-starter mindset, you'll enjoy a great deal of independence in running a territory as your own business, bring your own stamp with new ideas and best practices, and work towards long term career development that many in the team have achieved.

• First rate parental leave and support for working parents;
• Digital Solution Sales to our Real Estate agency clients.
• Mentoring and leadership programs, with access to Learning & Development tools;
• 12 month contract. Hybrid working and attractive commission.
• Regular social events including our famous Innovation Days
• Our much-loved approach to flexible hybrid working;