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Seasonal Guest Experience Representative
Oxford Properties Group
Assist shoppers, promote center, handle inquiries, gift cards, and admin tasks.
8d ago
Junior (1-3 years), Expert & Leadership (13+ years)
Part Time
Calgary, Alberta, Canada
Onsite
Company Size
1,500 Employees
Service Specialisms
Property Development
Design
Project Management
Engineering
Architecture
Construction Services
Consulting
Technical Services
Sector Specialisms
Industrial
Living
Retail
Workplace
Life Science
Hotel
Credit
Role
What you would be doing
gift wrapping
event support
administrative
gift card
customer service
data entry
- Provide gift wrapping for customers and assist with other related duties.
- Assist with promotional and special events as required.
- Complete administrative tasks and conduct all service functions related to the Guest Experience Desk.
- Support the Centre’s gift card program including handling large amounts of cash, credit and Interact payments, and reconciling receipts.
- Respond to shopper’s requests and inquiries, via telephone, email, web chat, or in-person, responding in a professional, knowledgeable, and friendly manner.
- Maintain a thorough knowledge of the Centre’s services, stores and locations, and upcoming special events and promotional services
- Handle computer systems, finances and data entry with equal ease and efficiency.
What you bring
microsoft teams
ipad management
wifi troubleshooting
microsoft office
customer service
problem solving
- Ability to deal to comfortably deal with technology such as Microsoft Teams, our Giftcard Selling Software, setting up and managing Ipads, troubleshooting Wifi problems, and managing multiple accounts to different services.
- Ability to work Friday, Saturday, and Sunday
- Calmly handling potentially stressful situations with integrity and a sense of empathy.
- Experience in a similar position with exceptional customer service skills
- Intermediate skills in Microsoft Office (Excel and Word)
- Excellent oral and written communication skills
- Ability to prioritize workload and handle competing priorities and deadlines
- Strong attention to detail and problem solving skills
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded with a vision to create exceptional spaces.
- With a diverse portfolio spanning commercial, residential, and mixed-use developments, serving both urban and industrial markets.
- Commitment to long-term value creation drives its approach to real estate investment, development, and operations.
- Renowned for transforming properties into vibrant, functional spaces that foster community engagement and business growth.
- Consistently demonstrated expertise across multiple asset classes, from high-rise towers to sprawling industrial hubs.
- Notable projects include landmark office towers, multi-use complexes, and large-scale retail developments in key global markets.
- Known for its innovative approach to real estate, leveraging cutting-edge technology and design to meet evolving market needs.
- Influence extends across North America, Europe, and Asia, positioning the company at the forefront of international real estate.
37% reduction
Carbon Emissions Achieved
Reduced Scope 1 & 2 carbon emissions per square foot by 37% (2015 baseline) by December 2021.
1,000,000 ft²
Rooftop Solar Target
Aiming to develop 1,000,000 square feet of rooftop solar by 2024, with 37,000 ft² already installed at SquareOne Mall.
100% renewable electricity
Energy Procurement Goal
Aiming to procure 100% renewable electricity in the UK and Australia by 2025.
96% data coverage
Portfolio Monitoring
Over 96% of the portfolio data has been covered for decarbonization planning across 147 million square feet of assets.
- Reducing Scope 1 & 2 carbon emissions per square foot by 30% by 2025 (2015 baseline).
- Procuring electric vehicles for all new light-duty/passenger fleet vehicles (ongoing).
- Piloting embodied carbon monitoring for two major renovation/new development projects by 2023.
- Piloting and achieving CaGBC Zero Carbon Building Standard certification for two new office development projects by 2025.
- Developing low-carbon playbooks for all major mixed-use developments (achieved Q4 2021).
- Developing a long-term portfolio carbon emission forecast and establishing decarbonization plans for all direct-drive and third-party assets by 2023.
- Piloting battery-based energy storage projects by 2023 (Canada retail).
- Achieving regional asset-class waste diversion targets (e.g., Office CA 75%, US 50%; Retail CA 60%) and 85% diversion in new construction.
- Achieving a 10% potable water reduction by 2020 (2015 baseline); piloting water-reuse systems by 2024.
- Achieving Energy Star score ≥75 for all office buildings (ongoing).
- Paying at least the National Living Wage to all directly employed UK staff and encouraging Tier 1 supply chain to do the same (ongoing).
- Targeting net zero emissions by 2050 (aligned with OMERS); committed to portfolio decarbonization planning building by building.
- Launched a program focused on building a diverse and inclusive workforce through learning solutions.
- No publicly disclosed gender-specific targets or statistics available.
- No additional measurable DEI outcomes or metrics available from provided sources.
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