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Rpm Living
Provide excellent customer service to residents, prospective residents, and guests in a property management company.
19d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Phoenix, AZ
Onsite
Company Size
4,600 Employees
Service Specialisms
Property Management
Real Estate Services
Leasing
Asset Management
Construction Management
Facility Management
Project Management
Property Development
Sector Specialisms
Residential
Senior
Affordable
Role
What you would be doing
welcome residents
marketing property
amenities inventory
team collaboration
event assistance
resident interaction
- Work as part of the site team to ensure that each event is a sociable and pleasurable environment
- Marketing the property
- Assist with resident events and initiatives
- Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighbors
- Maintain positive relationships with the residents to ensure that communication between residents and community representative is open and effective
- Ensure that the Community Amenities area has proper inventory
- Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings etc
- Maintain work area to an appropriate level of presentation
- May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
What you bring
yardi
excel
microsoft
communication
flexible schedule
internet presence
- May be required to sit or stand for extended periods of time
- Ability to work a flexible schedule, including evenings and weekends
- Yardi experience a plus
- Must be able to read documents, computer screens and data
- Excellent follow up skills via email and phone
- Must be able to operate a computer, keyboard, mouse and other office equipment
- Acquire a broad knowledge of the community and the surrounding area
- Experience with Microsoft Office Suite including Word and Excel
- Proactive communication with the Management for issues or concerns
- Must be able to hear and understand verbal communications in person and over the phone or computer
- Social Media posting, Blogging, and Internet Presence
- Paid time off plus floating holidays and volunteer days
- Employer-paid employee assistance, mental health, and wellness programs
- Comprehensive healthcare coverage available for all full-time, regular associates
- Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
- 401(k) with robust company match
- Opportunities for professional development, career growth, and role-based learning plans
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance
- Weekly pay for all associates working onsite at an apartment community
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- successful completion of a background check is required for employment with rpm living.
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Company
Overview
10 rental units
Initial Portfolio
Managing just 10 rental units at the start.
No.42 to No.3
NMHC Top 50 Ranking
Climbed the NMHC Top 50 list from position 42 to 3 by 2024.
226,000 units
Managed Units
Now manages over 226,000 units across 26 states.
75,000 units
Annual Expansion
Added 75,000 units in a single year, marking a significant growth milestone.
- Three core service lines—hands‑on property management, strategic investments, and development—work together seamlessly.
- Typical projects include conventional, senior, and affordable multifamily communities, often with value-add and lease-up cycles.
- The award-winning Olmsted brand showcases their development chops, earning national recognition for design and community focus.
- Customer-focused approach that drives business success
- Commitment to high-quality service
- Building lasting partnerships with residents and clients
- Integrity in all aspects of business operations
- Innovation that enhances the living experience
- Accountability in meeting goals and delivering results
- Collaboration with teams across the company to achieve shared goals
2040
Net Zero Emissions Goal
The company aims to achieve net zero emissions by the year 2040, demonstrating a strong commitment to combating climate change.
- Commitment to sustainability through resource-efficient operations
- Dedicated to reducing carbon footprint and increasing energy efficiency
- Focus on implementing green building certifications for properties
- Investment in renewable energy initiatives
- Fostering an inclusive culture where diverse perspectives are valued
- Empowering employees to thrive regardless of background or identity
- Prioritizing gender equality and diversity in leadership roles
- Continuous investment in programs to support diverse talent acquisition
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