Account Manager, Large (Construction)
Hover
Manage and grow construction accounts, driving upsell, cross‑sell, and customer success.
22 days ago ago
$127,000 - $157,000
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
San Francisco, CA
Hybrid
Company Size
100 Employees
Service Specialisms
Measurement Services
Design
Estimating
Takeoffs
Material Ordering
Project Collaboration
Sector Specialisms
Residential
Buildings
Commercial
Construction
Insurance
Restoration
Property Measurement
Home Improvement
Role
What you would be doing
forecasting
data analysis
workflow integration
implementation planning
business reviews
product feedback
- Provide accurate and timely forecasting by tracking opportunity progress, analyzing historical and market data, and maintaining detailed account plans that capture both current state and future growth potential.
- Monitor customer usage, adoption, and engagement trends to identify areas of risk or untapped opportunity. Translate insights into clear action plans that increase account health and maximize the value customers derive from Hover.
- Collaborate closely with onboarding, support, and product teams to ensure smooth implementation of new initiatives. Address workflow challenges quickly and position accounts to succeed as they expand their use of the platform.
- Build and maintain a growth-oriented pipeline within assigned accounts by balancing retention efforts with proactive expansion opportunities. Consistently advance opportunities through the sales cycle to meet or exceed quota.
- Coordinate with technical, enablement, and implementation teams on rollout plans for expanded solutions. Ensure accounts realize value quickly from new workflows, integrations, or product capabilities introduced.
- Driving Customer Outcomes
- Establish and cultivate strong relationships with decision-makers and influencers across your portfolio of accounts. Maintain consistent communication, gain a deep understanding of business priorities, and position yourself as the trusted advisor who connects customer objectives to Hover’s solutions.
- Drive upsell and cross-sell opportunities by mapping business challenges to Hover’s platform capabilities. Build tailored proposals that demonstrate measurable ROI, incentivize expansion, and strengthen long-term alignment with customer goals.
- Create and execute strategic account plans focused on revenue growth and share of wallet expansion. Analyze customer data, identify whitespace opportunities, and align internal resources to help accounts adopt new products, workflows, and integrations that advance their business.
- Partner with product, marketing, customer success and sales leadership to execute account strategies and campaigns that support growth objectives. Share field insights that shape messaging, positioning, and enablement.
- Sales Execution and Forecasting
- Document all account activities, contact relationships, and deal strategies, ensuring visibility for internal stakeholders and alignment with broader sales goals.
- Conduct structured business reviews to align on objectives, showcase new features or workflows, and recommend strategies for broader adoption across regions, business units, or service lines.
- Act as the voice of the customer by communicating product requirements, workflow bottlenecks, and feature requests. Provide structured feedback to inform product roadmap and platform improvements.
What you bring
b2b saas
bachelor’s
crm
enterprise sales
mid‑market
communication
- Excellent communication, presentation, and negotiation skills.
- Experience selling into mid-market accounts ($10M–$100M annual revenue) with multi-stakeholder complexity.
- 4+ years of experience in B2B SaaS or technology sales, construction or related verticals is a plus.
- Bachelor’s degree in business, marketing, or related field (or equivalent experience).
- Proven track record of driving growth within a managed book of business.
- Ability to work cross-functionally with customer success, product, and marketing teams to deliver customer outcomes.
- Willingness to travel up to 30% to meet with customers.
- Proficient in CRM systems and sales enablement tools.
- Strong understanding of an enterprise sales cycle, account development, and customer lifecycle management.
- Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
- Compensation - Competitive salary and meaningful equity in a fast-growing company
- Paid Time Off - Unlimited and flexible vacation policy
- Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave
- Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications
- Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance
- Mandatory Self-Care Days - A day set aside each month to allow employees to recharge
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with the mission to revolutionize the way construction surveys are conducted.
- Offers digital surveying solutions that enable precise measurements and easy integration into design tools.
- Focuses on creating accurate, scalable, and cost-effective solutions for construction and design teams.
- Specializes in residential and commercial projects, providing data that enhances the building process.
- Projects range from small residential builds to large-scale commercial developments, offering high-quality, actionable data.
- Utilizes cutting-edge technology to streamline workflows and reduce the time and costs traditionally associated with surveying.
- Customer obsession
- Innovation
- Collaboration
- Ownership
- Integrity
- Accountability
2030
Net Zero Target
The company has set a target to achieve net zero carbon emissions by 2030, reflecting its commitment to combating climate change.
- Commitment to reducing carbon emissions
- Focus on sustainable product design and material selection
- Regular sustainability reporting and monitoring
- Building a diverse and inclusive team
- Commitment to equal opportunity for all employees
- Focus on gender diversity with a goal to increase female representation in leadership roles
- Regular assessment of diversity metrics to inform hiring practices
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