Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Customer Care & Warranty Administrator
Logel Homes
Coordinate homeowner communications, schedule warranty reviews and service appointments.
8d ago
Junior (1-3 years)
Full Time
Calgary, Alberta, Canada
Office Full-Time
Company Size
36 Employees
Service Specialisms
Construction services
Project Management
Design
Sustainability
Energy Efficiency
Ventilation Systems
Soundproofing
Customer Experience
Sector Specialisms
Residential
Multi-family properties
Condominiums
Townhouses
Role
What you would be doing
appointment scheduling
warranty review
crm management
document management
forecast reporting
po creation
- Scheduling Customer care & warranty specialists for reviews of homes.
- Administer 30-day, 6-months and 13-months reviews.
- Coordinate & organize special events related to Warranty/Service department i.e. customer Meet & Greets
- Reporting on warranty and service forecast and job completion for monthly team meetings
- Schedule all appointments with homeowners via phone or e-mail while upholding Logel Homes customer service guidelines.
- Managing and maintain Flowfinity (CRM and Field Scheduling Software)
- Document management – Scanning, photocopying, saving, and distributing electronic documents.
- Create all warranty related PO’s and back charges.
- Scheduling service appointment for trade or supplier as per Customer Service Care & Warranty Specialists description of scope of work
- Responsible for updates to Homeowner Guide and Customer Service Handbook
- Maintaining records of service requests and work completed during warranty period.
- Responsible for continuously expanding and updating professional knowledge and honing training skills in order to enhance individual and team innovation and productivity.
What you bring
detail-oriented
problem solving
customer service
1-3 years
post-secondary
multi-family
- Excellent attention to detail skills
- Ability to communicate technical information.
- Ability to work within timelines.
- Strong communication skills
- Previous experience in working in the customer service field.
- Effective conflict resolution and problem-solving skills
- Ability to problem solve through problems and issues.
- Ability to effectively negotiate with clients, contractors, and vendors.
- Strong organizational skills
- Previous experience/knowledge in the multi-family construction or real estate industry is an asset.
- Strong customer service experience
- 1-3 years of experience in administrative role
- Ability to work effectively in a multi-disciplinary team environment and adjust to various personality types.
- Ability to build cross departmental relationships inside and outside the organization.
- Ability to work in a team or independently.
- Post-secondary education in related area of study.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- comprehensive screening includes criminal record check and reference checks.
Company
Overview
5,000 Homes
Delivered Across Developments
Over 5,000 units have been successfully delivered in multi-family housing projects.
206 Homes
Built in 2025
Projected completion of 206 homes under Built Green Canada certification standards.
9 Awards
HOME Award Accolades
Received nine HOME awards recognizing superior design and construction quality.
2,000+ Options
Design Customization
Offers extensive customization with up to 2,000 design options, ensuring homes reflect personal style.
- Founded by industry veteran Tim Logel and family, Logel Homes has deep roots dating back.
- Lauded for design innovation: first in Calgary to integrate proprietary heat-recovery ventilation systems in condos.
- Rapid growth in Calgary and Canmore, with deliveries across multiple multi-family developments.
- Built Green Canada certified—completed high-density projects.
- Award-winning legacy: multiple accolades.
- Typical projects include condos and townhomes from lakeside retreats to urban communities, with premium finishes as standard.
- Demonstrates circular-economy practices—reusing lumber onsite and donating windows/doors to Habitat for Humanity.
- Building homes and communities that stand the test of time.
- Craftsmanship with a focus on quality and attention to detail.
- Strong relationships with customers, trade partners, and employees.
- Commitment to creating a positive, collaborative, and respectful environment.
- Innovation and continuous improvement in all aspects of our business.
- Respect for the environment and the communities we serve.
2030 Target
Net Zero Carbon Emissions
Committed to achieving net zero carbon emissions.
- Focus on energy-efficient construction methods, materials, and technologies.
- Incorporation of renewable energy sources and sustainable building practices.
- Reduction of overall environmental impact through waste minimization and resource conservation.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio