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Bridging the gap between technical teams and frontline support for PLM systems, improving system usability, and reducing helpdesk ticket volume through structured testing, effective training, and identifying root causes of recurring issues.
Application Production Support role requiring scripting skills in Shell/Perl/Batch/Python, incident/problem/change management experience, and knowledge of Java J2EE, Unix/Linux/Windows servers, SQL/PlSQL, and tools like Jira, ITSM, SN.
Management and maintenance of infrastructure and equipment for the REM, including vehicles, tracks, power supply, stations, and maintenance centers. Position for a web and social media advisor.
Local IT Business Relationship Manager for a Hydropower company, acting as a SPOC, IT-Advisor, overseeing Application-Architecture, managing business-demand, reporting on IT-services, and maintaining Information Security Management System (if applicable).
Lead and manage a team responsible for cloud infrastructure and hosting at Canam, ensuring the alignment of technical decisions with company objectives and the performance, security, and availability of TI solutions.
