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Promote and sell Johnson Controls Security services and technology within an assigned territory, using relationships to secure new business and ensure customer retention.
Professional customer service representative responsible for handling customer inquiries and resolving issues related to utility services in a fast-paced environment.
Provide professional and prompt in-person/telephone service to customers, handling inquiries related to emergency calls, service connects/disconnects, rates, billing, and payment. Act as a liaison between customers, field personnel, and office staff, and ensure the highest level of customer service satisfaction.