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Outbound sales calls to customers with installed Vivint systems to resolve technical/billing concerns, educate on smart home capabilities, and ensure a seamless journey from sale through installation with a focus on customer satisfaction and driving revenue.
Providing world-class customer service, solving complex issues, and promoting company products and services as a Customer Loyalty Specialist in energy and home services at NRG.
As a New Customer Concierge Professional, make outbound calls to customers to resolve technical and billing concerns, educate on smart home capabilities, and ensure a seamless journey from sale to installation while maintaining customer satisfaction.
