2000Year of establishmentThe company was founded under London’s Mayor in 2000.
8,500 busesPublic transport fleetOperates a large network of buses to support daily commuter needs.
580 km roadsManaged road networkOversees one of the UK's most extensive road networks.
£7 bn revenueAnnual revenue figureGenerates significant revenue from fares, congestion charges, and grants.
Net Zero by 2040GHG emissions targetCommitted to achieving net zero greenhouse gas emissions across the entire value chain by 2040.
90% Scope 1 & 2 ReductionEmissions target 2030Aims to reduce absolute Scope 1 and 2 emissions by 90% from the 2022 baseline by 2030.
2,000 Zero-Emission BusesBus fleet expansionCurrently operates over 2,000 zero-emission buses across Western Europe, with 107 fully zero-emission routes as of June 2025.
80% Fewer Pollution ExposuresAir quality improvementReduction in the number of people exposed to illegal pollution levels in deprived areas after ULEZ expansion.
74% AgreementEmployee-Conversations74% of staff agreed that the Conversation Matters coaching programme improved leader-employee conversations.
86% Goal CompletionCoaching ProgrammeThe Conversation Matters coaching programme achieved an 86% goal completion rate and was awarded Best Coaching Programme in 2023.
77% Intuitive ExperienceSAP SuccessFactors77% of employees find the SAP SuccessFactors implementation intuitive, supporting automated performance and succession processes.
4% Recruitment IncreaseInternal RecruitmentA 4% increase in internal recruitment and a 3.7% rise in employee engagement post-pandemic.
21% Reporting IncreaseSexual HarassmentProject Guardian led to a 21% increase in reporting sexual harassment incidents in 2014.
£2.5M Training ContractDEI TrainingA four-year DEI training contract worth up to £2.5 million was awarded across TfL and partner public bodies.